Refund policy
We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.
Eligibility for Returns
To qualify for a return, your item must be:
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In the same condition as received
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Unworn or unused
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With tags attached
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In the original packaging
Please note: Customers are responsible for return shipping costs.
Sale items are final sale and cannot be returned or exchanged.
How to Start a Return
To begin the return process, email us at slipanddrift@gmail.com.
Returns must be approved before shipping items back to us.
Unapproved returns will not be accepted.
Once your return is approved, we’ll send you a return shipping label and detailed instructions on how and where to send your package.
Damages & Issues
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us immediately at slipanddrift@gmail.com so we can make it right.
Refunds
Once we receive and inspect your return, we’ll notify you about the status of your refund.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note:
It may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please reach out to us at slipanddrift@gmail.com.